Analytics Dashboard
Performance metrics and insights
Open Work Orders
47
-12%from yesterday
SLA Compliance
94.2%
+2.1%this week
Avg Response Time
23m
-8%vs target
Completed Today
18
+15%vs yesterday
Weekly Work Orders
CompletedCreated
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Top Technicians
1
Somchai K.
45 completed
★ 4.8
2
Prasert W.
38 completed
★ 4.7
3
Niran S.
35 completed
★ 4.9
4
Wichai T.
32 completed
★ 4.6
5
Anong P.
28 completed
★ 4.8
Department Performance
| Department | Completed | Pending | Avg Time |
|---|---|---|---|
| Engineering | 45 | 12 | 2.5h |
| Housekeeping | 120 | 25 | 0.8h |
| HVAC | 28 | 8 | 3.2h |
| Electrical | 18 | 5 | 2.8h |
| Plumbing | 22 | 6 | 2.1h |
Recent Activity
Work order completed
WO-2024-0892 - FCU repair Room A1205
New work order
WO-2024-0893 - Toilet leak Room B1412
SLA breach warning
WO-2024-0885 - 30 min to deadline
Asset maintenance
Chiller Unit 2 - Scheduled maintenance
Work order assigned
WO-2024-0891 assigned to Prasert W.